REVIEW · ZURICH
Zurich Open Top Bus, Chocolate and Cheese Factory Tour Appenzell
Book on Viator →Operated by Keytours (Switzerland) · Bookable on Viator
Chocolate and cheese, plus a Zurich bus loop. This day tour strings together a red open-top Zurich city tour with audio, then heads into northeastern Switzerland for the Chocolarium (Munz und Minor) and the Appenzeller cheese experience. You also get a short stop in St. Gallen for that famous cathedral photo moment.
What I like most is the mix of famous and practical: you start with an orientation loop in Zurich, then you move to hands-on food stops without needing to rent a car. I also like that the cheese and chocolate stops come with guided or interactive elements, plus tastings built into the visits.
The main drawback to consider is timing: depending on the day and when you arrive, you may not see active production the way you expect, since these visits can shift into museum-style exhibits and sampling rather than watching everything run.
Key highlights at a glance
- Red open-top bus Zurich tour with audio to get your bearings fast
- Chocolarium (Munz und Minor) in Flawil with interactive exhibits and chocolate tastings
- Appenzeller Schaukäserei in Appenzell with cheese-making tradition and samplings
- Short photo time in St. Gallen including the UNESCO-listed cathedral area
- Free time in Appenzell for cobblestones, frescoes, and local cafés
- Small group (max 27) on an air-conditioned coach with a driver-guide
In This Review
- Zurich’s red open-top bus: getting your bearings fast
- From Zurich to Flawil: why this schedule still works
- Chocolarium (Munz und Minor): chocolate as a hands-on museum
- Appenzeller Schaukäserei: the cheese dairy experience you can taste
- Appenzell + St. Gallen: cobblestones, assembly square, and UNESCO cathedral time
- Price and value: what $125.66 buys you (and what it doesn’t)
- Group vibe, comfort, and guide style: how to set yourself up
- Should you book this Zurich chocolate-and-cheese day trip?
- FAQ
- How long is the tour?
- How much does the Zurich Open Top Bus, Chocolate and Cheese Factory Tour cost?
- What attractions and admissions are included?
- Is lunch included in the price?
- Do you stop in St. Gallen and how long is that stop?
- Where is the meeting point in Zurich?
- Is the ticket mobile?
- Are baby seats provided?
- What is the cancellation policy?
Zurich’s red open-top bus: getting your bearings fast

This tour starts in Zurich with a one-hour open-top bus ride and audio guidance, which is a smart move if you’re only in town for a day. From the bus you’ll get a quick read on how Zurich is layered: old-world streets, big financial institutions, and major landmarks all close together.
One of the easiest wins here is the Zurich station area. Zurich station is Switzerland’s largest railway station and a major junction connecting directions across the country and beyond. Even if you’re not shopping, it helps to know the city’s rhythms: the station’s ShopVille is described as having about 190 shops and restaurants and running year-round, which matters on days when street-level shops shut early.
The audio also points out historic and scenic stops. You’ll see the Urania Observatory (opened in 1907), including the note that it was the first concrete construction in Zurich and later classified as a historical monument. There’s even mention of a panorama you can enjoy from the Jules Verne restaurant connected to the Lipp brewery—so if you’re the type who likes a view, this part sets you up for great “look up” moments.
You’ll also pass lake Zurich. It’s one of those simple things that makes the whole day feel less like a checklist. You get a breath of air before the tour turns into food-country mode.
My practical tip: If you want the photos, stand or sit where the bus windows don’t block your view. If it’s bright out, bring sunglasses and keep your camera ready—these views are brief.
From Zurich to Flawil: why this schedule still works

After Zurich, you drive through the countryside toward Flawil for the Chocolarium. The transfer time is listed as about 1 hour 20 minutes, and the coach is air-conditioned, which is a big deal in summer and also a relief if weather turns cold.
This is not a slow sightseeing drive with frequent stops. Think of it as the “transport equals time” part of the day. Since the tour is 8 to 9 hours total, the pacing is designed to squeeze in two paid attractions plus short town time without asking you to drive yourself.
Also, you’re in a group of up to 27 people, so boarding and leaving the bus tends to be quicker than on very large tours. Still, expect normal group flow: you’ll want to keep your jacket handy, use the restroom before you board for the next leg, and keep an eye on the meeting point.
If you’re the type who gets antsy on long rides, bring something to do—music, a downloaded map, or a snack. There’s no lunch included, so having a backup can keep you from spending your energy hunting food later.
You can also read our reviews of more tours and experiences in Zurich.
Chocolarium (Munz und Minor): chocolate as a hands-on museum

The Chocolarium—listed as the Factory of Happiness by Munz und Minor—is the first major tasting stop. You get about 1 hour here, and it’s built around interactive exhibits, guided tours, and hands-on experiences.
What makes this worth your time is that it isn’t only “watch and buy.” The description emphasizes the full story of chocolate making, from history to bean-to-bar concepts, and it focuses on craftsmanship. You’re not just looking at wrapped bars. You’re walking through how chocolate becomes what you taste.
Then there are tastings. The tour details specifically mention sampling the rich flavors and textures of premium Swiss chocolate, which is where most people get the real payoff. You can use that tasting to decide what you actually want to buy later, instead of guessing.
One note on expectations: a one-hour visit means you won’t absorb everything. Use your time in a targeted way. If there’s a chocolate tasting station, start there early. If the exhibits include multiple activity areas, pick the ones that match your interest—history, process, or hands-on making.
My practical tip: Plan for at least one “I’ll just browse” purchase moment. Chocolates are a tempting souvenir, and the shop is part of the experience, even if you keep your budget in mind.
Appenzeller Schaukäserei: the cheese dairy experience you can taste

Next you head to the Appenzeller Schaukäserei, the cheese dairy in the heart of Appenzell. The drive from the previous stop is listed as about 30 minutes, and the visit time is about 1 hour 30 minutes.
This stop is designed around centuries-old cheese-making tradition. You’ll see skilled artisans work with the process, and the visit is described as a close-up look at the cheese environment—from milk vats to aging cellars. That matters because Appenzeller cheese isn’t just one flavor. It’s a result of time, technique, and natural ingredients.
Then you get to taste. The tour details mention samplings at different stages of maturity, which is a great way to understand why cheese can taste mild today and sharper later. If you like comparing notes, this is one of the more satisfying parts of the whole day.
A timing reality check: This is also where you should be prepared for less “production on display” than you might hope. The day is long, and the stop is a show-and-sample format even when the dairy isn’t actively producing in the way a visitor expects. If you come for a workshop-style view of every step, you might feel slightly disappointed. If you come for a guided tradition + tastings experience, you’ll likely enjoy it more.
Appenzell + St. Gallen: cobblestones, assembly square, and UNESCO cathedral time

After the cheese dairy, the tour includes time in Appenzell, plus a separate 30 to 45 minute stop in St. Gallen. This is a useful combination: one is local Swiss town feel, and the other is a classic cultural hit.
In Appenzell, you’re looking at cobblestone streets and colorful buildings with frescoes. The tour notes cozy cafés serving Swiss food, and it calls out Landsgemeindeplatz, the open-air assembly square where the annual assembly takes place. Even if you don’t attend the event (it’s annual), the square is the kind of place that helps you understand how the town functions.
And because of the season and earlier sunsets mentioned in the tour notes, the schedule is adjusted. That usually means fewer storefront hours and more focus on what you can still see and do comfortably in daylight.
Then you get St. Gallen. You’ll have 30 to 45 minutes for photos and visiting notable sites, with special mention of the cathedral, a UNESCO World Heritage Site. For many people, this is the “wow, that’s why I came to Switzerland” stop. Even in a short time, cathedral exteriors and the surrounding area are easy to enjoy quickly without needing tickets or long waits (within the time you’re given).
My practical tip: In a short St. Gallen stop, don’t plan to see everything. Pick one main photo target (the cathedral) and give yourself time for a second stroll for atmosphere.
Price and value: what $125.66 buys you (and what it doesn’t)

The price is $125.66 per person, and it covers a lot of the “hard parts” of a day trip: transportation across multiple Swiss towns, two attraction admissions, and a driver-guide.
Included items are specifically listed as:
- Visit and entrance to Appenzeller Schaukäserei
- Visit and entrance to Chocolarium
- Driver-guide
- Free time in Appenzell
- Air-conditioned vehicle
- Zurich city tour by open top bus
What’s not included is lunch. That’s the biggest financial catch. You’ll want to budget for at least one meal, and with a schedule like this, you may eat earlier or later than you’d like.
So is it good value? For the right traveler, yes—especially if you want a structured day that combines city orientation, chocolate, cheese, and a UNESCO cathedral stop without doing logistics yourself. The included city bus tour also helps you feel like you “covered” Zurich even if you spend most of your day outside it.
But if your personal must-do is behind-the-scenes factory watching all day long, you should know the format may be more museum-style at certain times. In other words: pay for the experience and tastings, not for a guarantee of seeing every production step.
Group vibe, comfort, and guide style: how to set yourself up

This tour runs with a maximum of 27 travelers, and you’ll be on an air-conditioned coach. That makes it easier to manage on a long day. It’s also close enough that the driver-guide can keep things organized without the chaos that comes with very large bus groups.
Guide quality is always the variable in any group tour. The driver-guide is the person who gives the context as you travel and helps you stay on schedule. On some days, that narration is lively and engaging. On other days, it can be more quiet or not focused on what you’re seeing. If your ideal day includes a lot of storytelling while you ride, you may want to keep your expectations flexible and let the attractions do the heavy lifting.
Also, keep an eye on the pacing. There are multiple legs with travel time, plus free time. That’s usually the trade-off for fitting in Zurich, Flawil, Appenzell, and St. Gallen in one go.
Should you book this Zurich chocolate-and-cheese day trip?
Book it if you want a single-day Swiss food route with zero driving stress: Zurich orientation by open-top bus, then chocolate and cheese tastings you can actually enjoy, plus a quick St. Gallen cathedral visit. It’s especially good for couples, friends, and families who like guided structure and don’t want to spend their day figuring out transport.
Skip or reconsider if you care most about seeing active production at the exact moment you arrive, because timing can make the visits more exhibit-focused than “watch everything being made right now.” Also, go in ready to handle lunch on your own, since it isn’t included.
FAQ

How long is the tour?
The tour duration is listed as about 8 to 9 hours.
How much does the Zurich Open Top Bus, Chocolate and Cheese Factory Tour cost?
It costs $125.66 per person.
What attractions and admissions are included?
The included items are the Appenzeller Schaukäserei visit and entrance, the Chocolarium visit and entrance, the driver-guide, free time in Appenzell, an air-conditioned vehicle, and the Zurich city tour by open top bus.
Is lunch included in the price?
No, lunch is not included.
Do you stop in St. Gallen and how long is that stop?
Yes. The tour includes a St. Gallen stop with a duration of about 30 to 45 minutes for photos and notable sites, including the cathedral.
Where is the meeting point in Zurich?
The meeting point is Zurich Bus station, Ausstellungsstrasse 5, 8005 Zürich, Switzerland.
Is the ticket mobile?
Yes. The tour notes a mobile ticket.
Are baby seats provided?
No baby seat is provided, but you can bring your own.
What is the cancellation policy?
Free cancellation is available. You can cancel up to 24 hours in advance of the experience start time for a full refund. If you cancel less than 24 hours before, the amount paid is not refunded.























