From Zurich: Rhine Falls, Chocolate and cheese factory (KTZ373)

REVIEW · ZURICH

From Zurich: Rhine Falls, Chocolate and cheese factory (KTZ373)

  • 4.021 reviews
  • 10 hours (approx.)
  • From $154.17
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Operated by Keytours (Switzerland) · Bookable on Viator

Traveller rating 4.0 (21)Duration10 hours (approx.)Price from$154.17Operated byKeytours (Switzerland)Book viaViator

Waterfalls, chocolate, and cheese in one long day. This Key Tours route strings together Rhine Falls (with the option to go under them by boat) and two food-focused stops in Switzerland, with a free hour in Appenzell for photos and snacks between scenes of Swiss rural life.

I really like how tickets to the main stops are included, so you’re not hunting for entry prices all day. I also like that the afternoon is built around big flavor experiences: chocolate tasting at the Chocolarium and cheese samples at Appenzeller Schaukaserei. One thing to plan for: the chocolate and cheese visits are more self-paced than fully guided, so if you’re hoping to watch active production up close with a live explainer, you may feel short-changed.

Key highlights worth knowing before you go

From Zurich: Rhine Falls, Chocolate and cheese factory (KTZ373) - Key highlights worth knowing before you go

  • Rhine Falls has real wow factor, and you get a full 2.5 hours there to catch the views at your pace
  • Boat cruise upgrade can be added on the spot via the driver for about 10 CHF
  • Chocolarium (Munz and Minor) is centered on displays plus tastings, with time set aside for exploring
  • Appenzeller Schaukaserei includes a short visit plus cheese samplings tied to different maturity stages
  • Appenzell is photo-first, and shop hours can be tight on Sunday
  • Small-group feel with a cap of 27 travelers and an English-speaking driver-guide

Rhine Falls first: time for the best views (and the boat cruise)

From Zurich: Rhine Falls, Chocolate and cheese factory (KTZ373) - Rhine Falls first: time for the best views (and the boat cruise)
Your morning is built around Rhine Falls, one of the most dramatic natural sights in northern Switzerland. You’ll drive about 45 minutes from Zurich, then settle in for around 2.5 hours at the falls. This is long enough to do more than just glance and go. You can walk between viewpoints, watch the water roar across the rocks, and let your eyes adjust to the scale.

If you want the closest experience, ask the driver about upgrading to the boat cruise. The tour notes that you can add this option (about 10 CHF) with the driver, and the reason is simple: being on the water puts mist and motion right in your face. It’s also a great way to turn Rhine Falls into more than a photo stop.

Practical tip: dress for cool mist and unpredictable weather. Even if Zurich feels mild, the falls can change the vibe fast. Comfortable shoes help too, because viewpoint paths can be uneven and you’ll likely want to move around for angles.

You can also read our reviews of more tours and experiences in Zurich.

Price and logistics: what you’re really paying for

From Zurich: Rhine Falls, Chocolate and cheese factory (KTZ373) - Price and logistics: what you’re really paying for
At $154.17 per person for roughly 10 hours, this tour looks like good value if you care about efficiency. A chunk of your cost is covering transportation plus entry tickets to the Rhine Falls and both food factories. You’re also getting an English-speaking driver-guide, which matters for a day that’s mostly in vehicles and short sightseeing windows.

What you’re not paying for is just as important:

  • Lunch isn’t included, so you’ll need to plan snacks
  • The tour includes free time in Appenzell, but it’s not built around a meal stop

Logistically, the timing is fairly straightforward but it does mean you’ll spend time on the road:

  • Zurich → Rhine Falls: 45 minutes
  • Return to Zurich for the split schedule logic (see next section)
  • Zurich → Chocolarium area: 1 hour 20 minutes
  • Chocolarium → cheese factory: 30 minutes
  • Cheese factory → Appenzell: 20 minutes
  • Appenzell → Zurich: about 1 hour 15 minutes

A fair consideration: driving is part of the deal here. If you hate transit days, this might feel like too much movement. On the other hand, if you want Rhine Falls plus two iconic Swiss food stops in one shot, this is built to do it.

Why this tour splits into halves (and why it matters)

From Zurich: Rhine Falls, Chocolate and cheese factory (KTZ373) - Why this tour splits into halves (and why it matters)
This experience is described as two parts: Rhine Falls in the morning, then chocolate and cheese in the afternoon. If you book the full day, the plan brings you back to Zurich after the Rhine Falls portion before heading out again for the Chocolarium and Appenzeller Schaukaserei.

That split is useful because it prevents a chaotic “run nonstop” feeling. You’re not trying to do a factory-and-village grind immediately after climbing around viewpoints. Still, it does create a rhythm you should match:

  • Morning: bigger, scenic payoff
  • Afternoon: shorter, focused food stops
  • End: free time in Appenzell, not a guided city tour

If you’re the type who wants a lot of explanation from start to finish, note that the food locations are set up more for exploration than constant narration.

Chocolarium by Munz and Minor: chocolate tastings and factory-world exhibits

From Zurich: Rhine Falls, Chocolate and cheese factory (KTZ373) - Chocolarium by Munz and Minor: chocolate tastings and factory-world exhibits
After Rhine Falls, you head toward Chocolarium – die Glücksfabrik von Munz und Minor in Flawil. The drive is about 1 hour 20 minutes, and your visit is about 1 hour, with the entry ticket included.

This place is designed like a chocolate themed world, not like a working factory tour where you’ll stand behind glass watching machines run all day. You’ll see interactive exhibits about how chocolate is made and learn the basics of chocolate from bean-to-bar style processing, plus there are tasting opportunities.

What I like about setting this stop in the afternoon: it’s a mood shift. After the roar of the Rhine, chocolate brings the tone back to something playful and sensory. In at least some visits, you can do more than just watch—some experiences here let you create your own chocolate (depending on how the stations are running), and samples are part of the fun.

One small caution based on how these sites operate: if you were expecting a deep, adult-level walkthrough of production steps the way you’d get on a full factory shift, you might feel the tempo is more “visitor experience” than “production floor.” Plan on reading exhibit labels and taking your time with tastings rather than expecting constant guide-led commentary.

Appenzeller Schaukaserei cheese factory: a quick stop with real samples

From Zurich: Rhine Falls, Chocolate and cheese factory (KTZ373) - Appenzeller Schaukaserei cheese factory: a quick stop with real samples
Next is Appenzeller Schaukaserei, in Appenzell’s region. You’ll drive about 30 minutes from the chocolate stop, and your scheduled time is about 30 minutes. Tickets are included.

Here’s the key thing to understand: cheese-making takes time, so you’re not walking into a live “we’re doing this batch right now” moment for every step. Instead, you’ll get a museum and aging focus—milk-to-process context, then cellars and stages of aging. The tour description also notes you’ll have samplings at different stages of maturity, which is where this stop can shine for adults. Taste first, then connect flavors to how the cheese is aged.

Some visitors also found the system a bit tricky, mentioning QR codes and a tasting box experience. That’s not necessarily bad, but it’s a reminder to arrive mentally ready to scan and follow instructions. If you want the best experience, don’t treat it like a quick glance. Take the tasting seriously, then circle back for any labels you missed.

Also, because it’s a food and hygiene environment, guests aren’t expected to access production areas where production happens. You should think of this stop as “learn and taste,” not “watch everything being made.”

Appenzell village hour: photos, cowbells, and Sunday timing

From Zurich: Rhine Falls, Chocolate and cheese factory (KTZ373) - Appenzell village hour: photos, cowbells, and Sunday timing
After the cheese stop, you’ll drive about 20 minutes into Appenzell. You get about 1 hour of free time, and admission is free.

This is your change-ofpace stop. Appenzell is known for its quaint streets, colorful buildings, timber-framed houses, and a setting where cowbells can be part of the soundscape. It’s the kind of place that rewards a slow walk with your camera and your snack strategy.

A big heads-up: shops are closed on Sunday (the tour notes this specifically). You can still take beautiful pictures, but the “shop and buy souvenirs” part of Appenzell may be limited on Sundays. One review experience described it as feeling quiet because of closing hours—so if you’re traveling on a Sunday, be prepared for a photo-focused stop, not an errands-and-meals stop.

Practical tip: if you’re going on a day when shops close early or shut down, bring a snack from Zurich or plan a quick grab before you arrive. Since lunch isn’t included, this matters more than it sounds.

The meeting point issue: how to find the van fast

From Zurich: Rhine Falls, Chocolate and cheese factory (KTZ373) - The meeting point issue: how to find the van fast
The tour starts at Ausstellungsstrasse 5, 8005 Zurich. Pickup is offered, but this isn’t a place with a storefront office. The instructions say to look for a white vehicle with written Swiss Tour and KeyTours and to show your reservation directly to the driver.

This sounds simple until you’re in a parking area with multiple vans and buses. A common real-world problem is not seeing any clear signage or staff right away. Your best move is to:

  • arrive a few minutes early
  • scan for the white Swiss Tour/KeyTours markings
  • have your reservation ready on your phone

If you’re traveling with carry-on or doing a lot of walking before the start, build a little buffer so the meeting doesn’t turn stressful.

Who this tour fits best (and who might want a different plan)

From Zurich: Rhine Falls, Chocolate and cheese factory (KTZ373) - Who this tour fits best (and who might want a different plan)
I think this tour is a strong match if:

  • You want Rhine Falls plus two Swiss food icons in one day without arranging transportation yourself
  • You like tastings and learning through exhibits, not just through walking next to machines
  • You’re okay with short time blocks at each stop and using the schedule to maximize variety

I’d hesitate if:

  • You specifically want fully guided, live production walkthroughs at the chocolate and cheese facilities
  • You hate long road days and wish everything happened within walking distance
  • You’re traveling on a Sunday and rely on shopping hours for a big part of the Appenzell stop

One small comfort: the group size is capped at 27 travelers, so it’s not a cattle-car day. Also, the driver-guide role means you’ll get basic coordination and explanations during transitions.

Should you book Keytours KTZ373?

Book it if your goal is a classic Swiss “wow + taste” day: Rhine Falls as the headline, then Chocolarium and Appenzeller Schaukaserei for food-focused stops, capped with an easy walk in Appenzell. The included tickets and the fact that you’re not managing three separate destinations are the real value.

Skip (or at least reconsider) if you’re expecting a deep adult factory tour with constant guide narration inside production areas. This itinerary is more about experiences and tasting than about watching hands at work.

If you do go, do one thing that pays off: plan for the boat cruise upgrade if Rhine Falls is your top priority, and bring snacks for the afternoon since lunch isn’t included.

FAQ

What’s included in the tour price?

Entry tickets are included for Rhine Falls, Chocolarium (Munz and Minor), and Appenzeller Schaukaserei. You also get a driver-guide and the scheduled free time in Appenzell.

How long do we spend at Rhine Falls?

You’ll spend about 2.5 hours at Rhine Falls.

Is lunch included?

No. Lunch is not included, so you’ll want to plan snacks.

Can I upgrade to a boat cruise at Rhine Falls?

Yes. The tour notes you can upgrade with the driver to go on the boat cruise, with the upgrade indicated as 10 CHF.

Where is the meeting point in Zurich?

The meeting point is Ausstellungsstrasse 5, 8005 Zürich. The tour ends back at the same meeting point.

How do I find the pickup vehicle?

Look for a white vehicle with written Swiss Tour and KeyTours. There is no office to visit, and you can show your reservation to the driver.

How does the Appenzell stop work on Sundays?

The tour specifically notes that shops are closed in Appenzell on Sundays, though you can still take photos.

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